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Charter Communications Chooses CUJO AI to Enhance the Spectrum Internet Connected Experience
2019
Jan 10

CUJO AI, an award-winning nextgen artificial intelligence-powered software platform to enable in-home network security for network operators, has been chosen by Charter Communications to enhance security, privacy, and improve the in-home connected experience for more than 24M Spectrum Internet subscribers.  Spectrum will begin deploying CUJO AI in 2019. 

CUJO AI privately and securely analyzes network and device activity in order to detect abnormal threat behaviors as they emerge. Network operators that deploy CUJO AI solutions on their infrastructure provide a personalized customer experience, offer advanced protection and ensure seamless device management on home, mobile and public networks. The CUJO AI platform helps various ISP departments reduce costs, save time and deliver additional value to their customers. Recently the company has announced that it covers the connected experiences for 240M devices and 16M homes worldwide.

“CUJO AI’s leading edge technology will help Charter enhance its superior connected home experience, providing Spectrum Internet customers advanced security, privacy and additional control over their in-home networks,” said Andrew Ip, SVP of Emerging Technology and Innovation for Charter Communications. “The connectivity and compute capabilities or our fiber-based network allows us to efficiently and seamlessly bring the benefits of this technology to our customers.” 

This year, CUJO AI has been named as Technology Pioneer by World Economic Forum. In May, research company Gartner has listed CUJO AI as “Vendor to watch” and “Cool Vendor in IoT security”. The company has won the 2018 Global Telecoms Award in a “Security Solution of the Year” category.

“The hard work that we’ve put into developing our AI-powered technology has translated to meaningful results. Working with the top internet service provider in the US is a rewarding experience for our team. We are privileged to work with Charter Communications and help to enhance the connected experience across the US”, said Einaras von Gravrock, CEO of CUJO AI.

According to a survey of 2600 CUJO AI firewall users, the consumer expectations for their connected homes have evolved rapidly. Home users seek to know more about their devices, networks, and related risks. Connected homeowners want to know their device usage statistics (61.1%), and would like to receive recommendations related to security (72.1%). Users also prefer to get personalized recommendations (64.5%) that help to maintain and improve their smart homes.

With CUJO AI Network operators can enrich connected experience for their users, reduce costs, and decrease customer churn.